Nowadays, consumers subscribe to a more innovative and personalized experience. To meet the evolving user needs, service providers need to build a strong emotional connection with the users. And not having an emotional understanding can lead to a rift between the user and the service provider. To avoid this, designers need to practice empathy and gain a clear understanding of the constantly evolving customer needs. But how can designers create an emotional connection and foster customer loyalty?
To know more about this theme, in this episode, we interact with Ritesh Rajan, Deputy Vice President - Design at Edelweiss Financial Services Limited. He has over a decade of experience in User Experience Design, Design Strategy, Research, and Project Management. Let's know more about his journey and experiences in the latest episode of the "Avantika Designeering Series Podcast", "The Equity of Empathy." You can connect with Ritesh on Twitter @_riteshrajan. Don't forget to subscribe to our show and share your comments on
ads@avantika.edu.in
As the market has moved towards an experience e
In a competitive market, every business aims to
User experience design is a constantly evolving
When it comes to problem-solving, the first ste
Every designer aims to craft products or experi
A passion for problem solving can drive designe
A meaningful solution with an effortless user e
Nowadays, every designer aims to capture the us
In an increasingly complex business environment
With a deep understanding of the users, design
The best way to keep up with the changing trend
Human psychology greatly influences human behav
Nowadays, consumers subscribe to a more innovat
To have an inclusive design mindset, one needs
Design thinking can be used to find innovative
In this day and age, to meet the user's endless
The rise of technology, digital services, and s
Library
Profile
