The rise of technology, digital services, and social networks has led to increased customer expectations. Customers are demanding personalized services throughout all industries – particularly banking and finance. From shopping online to online banking, customers have been presented with the opportunity to get what they want and when they want conveniently. Simultaneously, e-commerce, personalization, and new ways of communicating with customers have led to tremendous benefits for customers.To understand the effect of digital transformation on customers more thoroughly, in this episode, we get into a conversation with Swamy Seetharaman, Head of Technology at CRED. With professional experience of around three decades in several multinational companies, Swamy holds his expertise in domains like technology transformations, product strategy, and building organizations. Let's know more about his journey and experiences in the latest episode of "Avantika Designeering Series", “Symphonizing Technology for Customers”. You can connect with Swamy on LinkedIn. Don't forget to subscribe to our show and share your comments on ads@avantika.edu.in
As the market has moved towards an experience e
In a competitive market, every business aims to
User experience design is a constantly evolving
When it comes to problem-solving, the first ste
Every designer aims to craft products or experi
A passion for problem solving can drive designe
A meaningful solution with an effortless user e
Nowadays, every designer aims to capture the us
In an increasingly complex business environment
With a deep understanding of the users, design
The best way to keep up with the changing trend
Human psychology greatly influences human behav
To have an inclusive design mindset, one needs
Design thinking can be used to find innovative
In this day and age, to meet the user's endless
The rise of technology, digital services, and s
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