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The MED Talk E : 15 Customer Experience : Strategy | Tips | Examples Ft. Pranav Kumar

Hello everyone,

This is our 16th episode of THE MED TALK brought to you by the Game of Pharma.

In this podcast, we'll discuss the Customer Experience.

Once again we're very excited to welcome our guest Pranav Kumar sir. Pranav sir is the Chief Experience Designer at Praakamya and also the Design Thinking Expert as well as the Customer Experience Expert.

He has also worked with big companies like Cipla and Dr. Reddy. Customer Experience is the result of every interaction a customer has with your business, from navigating the website to talking to customer service and receiving the product/service they bought from you.

Hope this podcast will help you a lot!

Keep listening!

Stay Tuned!

Thank you!

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