Happy to share the latest episode of the podcast which is a case study of How Branzio Watches increased its online sales from 6 figures to 8 figures. The guest for the show was Ronnie Teja, Founder & Digital Marketer at Branzio Watches. He owns and operates a thriving ECommerce company that sells watches and related accessories across 15 websites, including Branzio.com.Some of the key highlights of this episode are:- Regular interaction with customers and keeping them delighted helps in retaining them for a long run- Acquiring websites that rank among the top google searches and also supplement your core business.- 5 years ago, businesses needed 6-8 touchpoints to be converted as a customer which has now increased to 18 touchpoints today- E-commerce industry should not focus on giving discounts, as in the end you will mostly end up making losses

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